How to permanently delete an athlete from Sports Cloud

This article explains how coaches can permanently delete an athlete profile and all of the athlete's measurements from Firstbeat Sports Cloud.

Before you start

• Deleting an athlete permanently deletes the athlete profile and all of the athlete's measurements and information. Removing an athlete from a team does not delete the profile.
• A coach with limited access rights can delete only athletes in the coach's teams and athletes who are not assigned to any team.
• To request deletion of an athlete's data under the General Data Protection Regulation (GDPR), send the request to Firstbeat Support at support@firstbeat.com from your organization's email address.

Steps

1. Open Athlete management. Log in to Sports Cloud at https://sports.firstbeat.com, select MENU > TEAM MANAGEMENT in the top-left corner and click Athlete management at the bottom of the page.
2. Find the athlete. Type the athlete's name in the Search box.
3. Delete the athlete. Click the red Delete icon in the far-right column of the athlete's row.

   

   Screenshot: the ATHLETE MANAGEMENT panel with the red Delete icon in each athlete row.

4. Confirm. Click YES in the confirmation pop-up.

Result

The athlete profile is deleted, and Sports Cloud returns you to the athlete profile list.

Need more help? Ask the Customer Agent chat on this page or email support@firstbeat.com.