How to download the Coach app and the Athlete app

This article explains how coaches and athletes download the Firstbeat Sports: Coach app and the Firstbeat Sports: Athlete app.

Before you start

• Coach app: iPad or iPhone with iOS 17 or later.
• Athlete app: iPhone or iPad with iOS 17 or later, or an Android phone with Android 11 or later. Android tablets are not supported.

Steps

1. Coaches: install the Coach app. On your iPad or iPhone, install the Coach app from the App Store.
2. Athletes: install the Athlete app. Install the Athlete app from the App Store or Google Play.
3. Log in. Coaches log in to the Coach app with their Firstbeat Sports Cloud username and password. Athletes log in to the Athlete app with the credentials their coach sent them. Coach credentials do not work in the Athlete app.

Result

The app is installed and you are logged in.

If the app says that you are too young to register or asks for a license code, you have likely installed the Firstbeat Life app by mistake. Uninstall the Firstbeat Life app and install the Firstbeat Sports app instead. Firstbeat Sports apps have no age restrictions and do not need a license code.

Need more help? Ask the Customer Agent chat on this page or email support@firstbeat.com.